METHODS OF DEPARTMENTATION
Departmentation can be defined as a
process of dividing small units of organizational activities. It is also called division sections branch etc. it helps
to provide the specialization, develops the skill and knowledge of manpower and
the efficiency of manpower of an enterprise will be increased. It specifies the
area of the activities that facilitate the managerial task.
The process of grouping
of activities into units for the purpose of administration is called departmentation.
The administrative units
are called divisions, units or departments. The followings are the basis of
departmentation:
(a) When departmentation
is done on the task of functions the departments created are production,
marketing, accounting, and finance and personnel departments.
(b) When departmentation
is done on the basis of geographical area, the departments are known as eastern
department, western department, northern and southern department.
(c) Departmentation can
be done on the basis of customers.
(d) Departmentation can
be done on the basis of product handled
Methods of
Departmentation
1. Departmentation
by function: – grouping all similar activities of the business into
department is called functional departmentation. It is the most simple and
common method of departmentation. In other words, when the activities of an
enterprise re proved on the basis of function, it is known as departmentation
by function.
2. Departmentation
by product or services: – when the departmentation are developed on the
basis of product or services, it is known as departmentation by product or
services. It creates division for each product or product line. This is
suitable for each product and for those organizations with large and
diversified product.
3. Departmentation
by customer: – this type of organization is formed to give individual
attention to the diverse customer. There can be so many customers in an
organization. Such customer may be whole seller, retailer etc. When the
organizations group the department on the basis of customer, it is known as
departmentation by customer.
4. Departmentation
by time: – when the organization groups the activities on the basis of
time, it is known as departmentation by time. Mainly manufacturing enterprise
divide the time at different shift such as morning shift, day shift, and night
shift.
5. Departmentation
by location/ territory: – when the departmentation is done on the basis
of location /territory, it is known as departmentation by location/ territory.
It is useful when the organizational activities and business activities of an
organization are widely spread all over the nation. Generally bank, insurance
companies use this method. Global companies also use this same basis. For e.g.;
Coca-Cola company
6. Departmentation
by process: – this method is mainly used in product
oriented industry. In the process of making goods there will be different stage
or process. When one process is categorized in one department and next process
is categorized in next department, it is known as departmentation by process.
7. Departmentation
by number: – some organization may have large number of people. All
people may not be in same department and in that condition; a certain number of
people are grouped in one department and other certain number in other
department. Thus, when department are developed on the basis of number is known
as Departmentation by number. For e.g. army
Hence it is the process
by which activities or functions of enterprise are grouped homogeneously into
different groups.
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