Udaya Raj Adhikari's Blog

The flow technology of the process used to make or deliver a product or service impacts facility layout, resources, technology decisions, and work methods. The process architecture may be an important component in the firm's strategy for building a competitive advantage. When characterized by its flow structure, a process broadly can be classified either as a job shop or a flow shop . A job shop process uses general purpose resources and is highly flexible. A flow shop process uses specialized resources and the work follows a fixed path. Consequently, a flow shop is less flexible than a job shop. Some suitable examples in the process flow technology are as follows: a)       Project Technology                 - Example: building construction b)      Job shop Technology              - Example: print shop c)       Batch Technology                   - Example: bakery d)      Assembly line Technology     - Example: automobile production line e)       Continuous flow Tech

1. ISO 9000 ISO 9000 is series of standards that outlines the requirements for quality management system (QMS). It is a purposeful effort to promote worldwide standards of products that will. Ø   Improve operating efficiency Ø   Improve productivity Ø   Reduce costs The extended version of ISO is International Organization for Standardization, which is identified as an organization for measuring internationally accepted standard for quality. The work of ISO is conducted by around 180 technical committees. It is the work of the quality management and quality assurance committee. There are essentially 5 standard associated with the ISO 9000 series. They are ISO 9000 ISO 9001 ISO 9002 ISO 9003 and ISO 9004 v ISO 9000 is the set of guidelines for the: a)      Selection and use of standards b)      ISO 9001 c)      ISO 9002 and d)      ISO 9003 v ISO 9001 describes about the “DDPIS” of products or services to ensure the quality. D = Design           

Participatory management is a method in which the employees are involved in every function of management. They are empowered. Employees are made involved in management by making owner, giving autonomy and providing change to take participation in decision making process. This increase their dignity and self actualization. As a result, they get motivated to work. To involve the employees in management is an important source of motivation. This increases productivity of the organization, commitment of employees, internal motivation and the employees become ready to accept responsibility and accountability. There are two techniques to encourage and empower the employees. Quality of working life : Quality of working life is a technique to motivate employees to work. QWl indicates the relationship of quality between total work environment and the employees. If the quality of working life of employees is good, they become satisfied and ardworking or get motivated to work. T