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Showing posts from June 1, 2014

TOTAL QUALITY MANAGEMENT (TQM)

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Total quality control refers the control on quality of manpower; quality of machines and quality management; and factors associated for managing them is called TQM. It has two fundamental operational goals. They are as follows. (a)               Careful design of product & service (b)              Ensures that organization's system can consistently produce the product and design or not. In this regard we can define TQM as managing the entire organizations' effort so that it excels in all dimension of product and services that are important to customers.TQM is a necessity. It is a journey which will never end. It is way to survive and succeed. TQM is a totality integrated effort for gaining competitive advantage by continuously improving every steps of operation. Philosophical element of TQM The philosophical element of TQM stresses the operation of the firm using quality as the integrating element. Some elements are: 1.     

PROCESS OF CONTROLLING

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  Control is one of the managerial functions. These functions start with planning and end at controlling. The other functions like organizing, staffing, directing act as the connecting like between planning and controlling. Planning will be successful only if the progress planning and controlled, Planning involves setting up of goals and objectives while controlling seeks to ensure proper implementation of plans. Co-ordination is the channel through which goals can be achieved and necessary Henry Fayol: "In an undertaking, control consists in verifying whether everything occurs in conformity with the plan adopted, the instructions issued and principles established". It has to point out weakness and errors in order to rectify them and prevent recurrence. It operates on everything Brech ,  “Controlling is a systematic exercise which is called as a process of checking actual performance against the standards or plans with a view to ensure adequate progress and also

IMPORTANCE OF COMMUNICATION

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Communication is the life blood of organization. It is not only confined to the information give and take but also provides emotions, expression, satisfaction, and social need fulfillment. Communication is the process of transmitting information and meaning from one person to another. It involves flow of information and understanding between sender and receiver. Effective communication is the process of transmitting information in such a way that the meaning of the message received is understood by the receiver. The message received should be as close in meaning as possible to the intended message. Application of information technology to communication process results in management Information System (MIS). Speaking, listening, reading, writing, seeing / watching all are communication giving and taking process. Latin word communis – converted into communication. It may be written, oral, or written or signal . Importance of Communication 1.       B

8 STEPS FOR DECISION MAKING PROCESS

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T he word decision has been derived from the Latin word "decidere" which means "cutting Off". Thus, decision involves cutting off of alternatives between those that are desirable and those that are not desirable. Decision is a kind of choice of a desirable alternative. A few definitions of decision making are given below: In the words of George R. Terry, "Decision-making is the selection based on somecriteria from two or more possible alternatives".   Steps of Decision Making Process: Following are the important steps of the decision making process. Each step may be supported by different tools and techniques. Step 1: Identification of the purpose of the decision : In this step, the problem is thoroughly analysed. There are a couple of questions one should ask when it comes to identifying the purpose of the decision. ·         What exactly is the problem? ·         Why the

14 PRINCIPLES OF MANAGEMENT

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Henry Fayol is considered the father of modern theory of general and industrial management. In his views the process of management as an ongoing managerial cycle involving planning, organizing, directing, co-ordination, and controlling, is actually based on the analysis of general management by Fayol. Hence, it is said that Fayol established the pattern of management thought and practice. The fourteen principle of management are as follows 1.     Division of work . Work should be divided among individuals and groups to ensure that effort and attention are focused on special portions of the task. Fayol presented work specialization as the best way to use the human resources of the organization. 2.     Authority . Managers must be able to give orders. Authority gives them this right. Note that responsibility arises wherever authority is exercised. 3.     Discipline . Employees must obey and respect the rules that govern the organization. Good discipline is the result of effective

ADVANTAGES AND DISADVANTAGES OF MATRICES ORGANIZATION STRUCTURE

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A matrix organizational structure is one of the most complicated reporting structures a company can implement. Read on to learn why a company might implement a matrix structure, and the advantages and disadvantages for both company and staff.In another way it  is a company structure in which the reporting relationships are set up as a grid, or matrix, rather than in the traditional hierarchy. In other words, employees have dual reporting relationships - generally to both a functional manager and a product manager. Examples of Matrix Organizational Structures In the 1970s, Philips, a Dutch multinational electronics company, set up matrix management with its managers reporting to both a geographical manager and a product division manager. Many other large corporations, including Caterpillar Tractor, Hughes Aircraft, and Texas Instruments, also set up reporting along both functional and project lines around that time. Advantages In a matrix organ