CONCEPT OF MATRIX ORGANIZATION AND ITS FEATURES
The term
'Organization' can be used in different senses. It can be used as a group of
person working together to as a structure of relationships or as a process of management.
When it is used to refer to a group
of person working together, it means a concern, an undertaking or as
enterprise. When
it is used to refer to a structure of relationships, it means the structural
relationships among the positions and jobs and person (i.e., the framework of
responsibility and authority) through which the enterprise functions, and it is
called organization structure.
According to Louis A. Allen: "Organizing is
the process of identifying and grouping the work to be performed, defining and
delegating responsibility and authority, and establishing relationship the
purpose for enabling people to work most efficiently together in accomplishing
objectives".
From above definition we have following nature of
organization are:
v Organizing or organization is a
management process (i.e., a managerial function)
v Organization is concerned with
groups of peop1e.
An organization cannot be constituted by a single person. It comes into
existence only a group of persons come together.
v Organization is, concerned with
identification and grouping of activities into logical pattern so as to secure
homogeneous groups of activities.
v Division of work of division of
labors the basis of organization.
v Integration or-coordination of the
various activities of the enterprise is another important feature of
organization.
v An organization structure has no
meaning unless it can contribute to the accomplishment to the common
objectives, i.e., the goal or objectives of the enterprise.
v An organization structure consists
of various positions arranged in a hierarchy with clear definition of authority
and responsibility associated with each of the positions.
Organization
process involves taking a number to steps, such as the identification of the
activities to be performed to attain the objective of the enterprise, the
appropriate groping of activities into logical pattern, assignment to
activities to appropriate departments and people, delegation of authority,
creation of authority -responsibility relationships, etc
Matrix
Organization is a combination of two or more organization structures .For
example, functional organization and project organization.
The
organization is divided into different functions, e.g. Purchase, Production,
R&D etc. Each function has a function (Departmental) manager, e.g. Purchase
Manager, Production Manager etc.
The
features of Matrix organization
1.
Hybrid
structure.
Matrix
organization is a hybrid structure. This is so ,because it is a combination of two or more organization structures. It combines functional
organization with a project organization .Therefore , it has the merits and
demerits of the both these organization
structures.
2.
Function
The
functional Manager has authority over the technical (functional) aspects of the
project .The responsibilities of the functional manager are:
a)
He
decides how to do the work.
b)
He
distributes the project work among his subordinate
3.
Project
Manager
The
project manager has authority over the administrative aspects of the project.
He has full authority over the financial and physical resources which he can
use for completing the project.
The
responsibilities are as follows.
a)
He
decides what to do.
b)
He
is responsible for scheduling the project work.
4.
Problem of Unity of command
There is
a problem of the unity of command .This is so, because the subordinates receive
orders from two bosses viz., the project Manager and the functional manager.
This will result in confusion disorder, indiscipline, inefficiency etc. All
this will reduce the productivity and profitability of the project.
5.
Specialization
The
project manager concentrates on the administrative aspects of the projects
while the functional manager concentrates on the technical aspects of the
project.
6.
Suitability
It is
suitable for multi- project organizations. It is mainly used by large construction companies , that construct
huge residential and commercial projects in different places at the same
time. Each project is looked after (handled) by the a project in different
places at the same time .Each project is looked
after (handled) by project
manager.
Hence,
Matrix organization is a combination of two or more organization structures.
For example, functional organization and project organization.
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